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Update 03/08/2020

Severe delays for goods shipping to Canada.

We have received notification that post into Canada is experiencing extended delays due to COVID 19. Because of the increased risk of lost parcels in these circumstances, we will not be shipping to Canada until the situation improves.

Update 24/04/2020

We are continuing to ship. We may not always be able to ship on the same day as your order during this difficult period and unfortunately, there are delays in the distribution network which are beyond our control. So please order at the earliest opportunity.  Keep well and keep safe.

Contact Us

Apart from public holidays, our customer care staff are on duty seven days a week from 08.00 am to 8:00 pm UK time. So if you have a question - send us a message!

* When you send a message via the contact form you will immediately receive a standard response which verifies that your email is correct. This is a system-generated autoresponder and asks you to click a link to confirm you are you. If you do not receive the email, something is wrong. Either you entered the wrong email address or the autoresponder has been treated as SPAM.

IMPORTANT: To be sure you receive our reply please make a safe contact in your email program and don't forget our system will verify your email - so make sure it is valid if you want to hear from us.


Please note that we do not have a physical shop and customer visits are not possible. All orders should be placed online. is the sales website for Crysalis Limited. 
Company registration number: 5922306. VAT Number: GB 895 7660 57
9 Mount Pleasant, St Blazey, Cornwall, PL24 2NP
Telephone:  01872 384459  Limited cover - email or contact form is faster. Please note our switchboard rejects number withheld calls. We also actively block unsolicited sales calls where they are identified. Lastly, please also note we do not take orders over the telephone.

If you have sent a contact form message and not received anything back you should try the following.

  1. Check your SPAM.
  2. Make a safe contact.
  3. Send the message again taking extra care that the email you enter is valid.