Apart from public holidays, our customer care staff are on duty seven days a week from 08.00 am to 8:00 pm UK time. So if you have a question - send us a message!
* When you send a message via the contact form we send a system-generated autoresponder asking you to click a link to confirm your email. If you do not receive our email, something is wrong. Either there was a mistake with the email address you gave us or the autoresponder has been treated as SPAM. Either way, until you confirm your address by clicking the link in our email we do not see your original message.
Please note that we do not have a physical shop and customer visits are not possible. All orders should be placed online.
Essili.com is the sales website for Crysalis Limited.
If you have sent a contact form message and not received a response you should try the following.