Contact Us

Apart from public holidays, our customer care staff are on duty seven days a week from 08.00 am to 8:00 pm UK time. So if you have a question - send us a message!

* When you send a message via the contact form we send a system-generated autoresponder asking you to click a link to confirm your email. If you do not receive our email, something is wrong. Either there was a mistake with the email address you gave us or the autoresponder has been treated as SPAM. Either way, until you confirm your address by clicking the link in our email we do not see your original message.

Please note that we do not have a physical shop and customer visits are not possible. All orders should be placed online.

Essili.com is the sales website for Crysalis Limited.
Company registration number: 5922306. VAT Number: GB 895 7660 57
9 Mount Pleasant, St Blazey, Cornwall, PL24 2NP
Telephone: 01872 384459 Limited cover - email or contact form is faster. Please note our switchboard rejects number withheld calls. We also actively block unsolicited sales calls where they are identified. Lastly, please also note we do not take orders over the telephone.

If you have sent a contact form message and not received a response you should try the following.

Check your SPAM.
Make essili.com a safe contact.
Send the message again taking extra care that the email you enter is valid.