Contact Us

Apart from public holidays, our customer care staff are on duty seven days a week between 08.00 am to 8:00 pm UK time. Within that time frame we aim to respond to all customer enquiries sent via this contact form within 2 hours - often much quicker. So if you have a question - send us a message! IMPORTANT: To be sure you receive our reply please make essili.com a safe contact in your email program.*

Please note that we do not have a physical shop and customer visits are not possible. All orders should be placed either online, via the post or telephone.

Essili.com is the sales website for Crysalis Limited. 
Company registration number: 5922306. VAT Number: GB 895 7660 57
9 Mount Pleasant, St Blazey, Cornwall, PL24 2NP
Telephone:  01872 384459   (Between 10.00 am and 4:00 pm UK time Monday to Friday public holidays excluded)   

* When you send a message via the contact form you will immediately receive a standard response which verifies that your email is correct. This is a system generated auto responder and so if you do not receive it something is wrong. Either you entered the wrong email address or the auto responder has been treated as SPAM.

If you have sent a contact form message and not received anything back you should try the following.

1. Check your SPAM.
2. Make essili.com a safe contact.
3. Send the message again taking extra care that the email you enter is valid.