Despatch Ships same working day if ordered before 12 noon.
IMPORTANT! We no longer ship worldwide. Increased costs and complications due to Brexit have resulted in our decision to only ship within the UK. But if you have a contact, friend or colleague based in the UK who can accept delivery for you, then we can ship to them.
We send most orders via Royal Mail and use completely plain wrapping. For a limited number of items, we can offer courier delivery. If available, it will show in your cart when you check out.
The estimated dispatch time is shown on each product page, in the checkout, and your purchase confirmation email. If your order contains a mix of same-day dispatch and longer estimates, the order will normally be consolidated to the later shipping time.
Once your order is on its way, it can take 1 to 2 working days to arrive.* Most deliveries require a signature on the receipt.*Delivery timescales are estimates only and outside of our control - they may vary.
ROYAL MAIL INDUSTRIAL ACTION:
Following some unacceptable delays caused by the Royal Mail strikes, we are now exploring switching all shipments to a courier service,
You have 21 days from receipt of your order to return items for a refund or an exchange. At Christmas and Valentines Day we allow extra time so your can shop early. Please read the instructions below before completing a returns request form.
The Distance Selling Regulations allow you a “cooling off” period. You may cancel your order within 14 days of receipt. Cancellation must be in writing although no reason for cancellation is necessary. If you have already received the goods then for a cancellation you must return them unopened.
You cannot return any of the above (2 to 4) once they have been opened.
* Please provide accurate measurements when ordering a garment that is made for you. Alteration is only an option for garments that are too big.
We operate a 24 hour cooling off period on all made to order garments. So if you change your mind about the purchase you can still cancel without cost to you as long as you let us know within that 24 hours.
Please look after the garment/s. The Distance Selling Regulations allow a reduction in the refund if the garment is not as new. If the garment is not "as new" we may offer a lower value refund or reject the return.
Because of the number of disappointed international customers, we decided to add this new tab.
Yes, we did ship worldwide in the past. But then came Brexit, with its complications, increased bureaucracy, plus continually rising shipping costs. With regret, we decided we had no choice but to restrict our market to customers with a UK address. Please feel free to browse but remember, if you have no address within the British Isles, we can't ship to you.
Def worth the money and always great buying off this site
Home > Clearance