Your secret is safe with us. All our outer packaging is plain with no mention of the website. For practical reasons we need to have a return address on the outside of the parcel, but we use our limited company name which is Crysalis Ltd. For orders going outside the EU we have to complete a Customs declaration which must include contents and value. We describe the contents as "clothing" so you should not experience any embarrassment. If you have requested delivery to a business address and want to ensure that only you open the parcel please remember to tell us when you place the order that you want your parcel marked Private and Confidential.
Standard Wrapping is Free of Charge.
We use brown or white cardboard boxes or where practical, Jiffy padded envelopes which are strong enough to protect your order but light enough to keep the postage costs to a minimum. Inside we wrap your lingerie or swimwear in protective tissue paper (non-acid). Please note that when we use a cardboard box it may at times be a pre-used box. This is to keep costs down and reduce waste. All interior wrapping is new.
Gift Wrapping for £4.50
If you select gift wrapping then we will pack your order either in quality wrapping paper or, if the product is suitable, in a quality box like the one shown in the image on the left. We then add a contrasting satin or organza ribbon. If you have added a message then a gift card with your message written in hand will be included.